False promises made by Innovative Design Group representative
Universities
Verified
Under Review
Dec 08, 2024
Complaint Details
I purchased a tool from Innovative Design Group on June 20, 2015. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Erick Q. who promised to escalate my case, but I've heard nothing since.
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Dec 08, 2024 01:15
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Resolved
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Dec 08, 2024
Kristy Weber
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May 26, 2025
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Status updateStatus changed to "Under Review"
May 26, 2025
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