Poor customer service experience with Super Deal Express

I'm writing to complain about the support package I received from Super Deal Express. After paying $808.88 for application, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Maeve W., but have not received a satisfactory resolution.

I'm writing to complain about the support package I received from Super Deal Express. After paying $808.88 for application, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Maeve W., but have not received a satisfactory resolution.