Billing dispute with WebWave Computing

I want to report a serious concern with WebWave Computing's platform that I purchased on January 12, 1971 from your Lake Austentown, Florida store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Loren E., but my issue remains unresolved.

I want to report a serious concern with WebWave Computing's platform that I purchased on January 12, 1971 from your Lake Austentown, Florida store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Loren E., but my issue remains unresolved.