Refund refused by Dining Foods

I purchased a equipment from Dining Foods on December 5, 2000. Shortly after using it, I experienced stopped working after two weeks. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Eleazar U. who promised to escalate my case, but I've heard nothing since.

I purchased a equipment from Dining Foods on December 5, 2000. Shortly after using it, I experienced stopped working after two weeks. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Eleazar U. who promised to escalate my case, but I've heard nothing since.