Poor customer service experience with The Select Finds Group

I am writing regarding order #ORD-8093-PYF-9278 placed with The Select Finds Group on November 15, 2000. I paid $814.41 for service, but when it arrived, I discovered discovered hidden fees. I've made numerous attempts to contact customer service, but Twila I. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-8093-PYF-9278 placed with The Select Finds Group on November 15, 2000. I paid $814.41 for service, but when it arrived, I discovered discovered hidden fees. I've made numerous attempts to contact customer service, but Twila I. and other representatives have not been helpful in resolving this matter.