False promises made by Living Associates representative

I want to report a serious concern with Living Associates's appliance that I purchased on March 31, 2017 from your Lake Diannashire, New York store. The product has experienced long delays despite being advertised as high quality. I've contacted customer service three times and spoken to Kennedy C., but my issue remains unresolved.

I want to report a serious concern with Living Associates's appliance that I purchased on March 31, 2017 from your Lake Diannashire, New York store. The product has experienced long delays despite being advertised as high quality. I've contacted customer service three times and spoken to Kennedy C., but my issue remains unresolved.