False promises made by Living Associates representative

I purchased a accessory from Living Associates on October 1, 1991. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Joan D. who promised to escalate my case, but I've heard nothing since.

I purchased a accessory from Living Associates on October 1, 1991. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Joan D. who promised to escalate my case, but I've heard nothing since.