Overcharged by Health Care Services International for service

I am writing regarding order #ORD-1574-QNK-2998 placed with Health Care Services International on January 28, 2024. I paid $257.82 for service, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Caleigh N. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-1574-QNK-2998 placed with Health Care Services International on January 28, 2024. I paid $257.82 for service, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Caleigh N. and other representatives have not been helpful in resolving this matter.