Billing dispute with Total Life

I am writing regarding order #ORD-2539-GDS-1097 placed with Total Life on April 9, 1974. I paid $30.0 for unit, but when it arrived, I discovered encountered rude staff. I've made numerous attempts to contact customer service, but Shane Z. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-2539-GDS-1097 placed with Total Life on April 9, 1974. I paid $30.0 for unit, but when it arrived, I discovered encountered rude staff. I've made numerous attempts to contact customer service, but Shane Z. and other representatives have not been helpful in resolving this matter.