Quality issues with Elite Institute of Success Halifax product

I am writing regarding order #ORD-5821-YNE-6234 placed with Elite Institute of Success Halifax on April 13, 1972. I paid $556.40 for appliance, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Ricardo Q. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-5821-YNE-6234 placed with Elite Institute of Success Halifax on April 13, 1972. I paid $556.40 for appliance, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Ricardo Q. and other representatives have not been helpful in resolving this matter.