False promises made by Study Training Skills representative

I want to report a serious concern with Study Training Skills's package that I purchased on April 19, 1979 from your Port Arturoton, Washington store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Carmelo I., but my issue remains unresolved.

I want to report a serious concern with Study Training Skills's package that I purchased on April 19, 1979 from your Port Arturoton, Washington store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Carmelo I., but my issue remains unresolved.