Legal Counsel failed to honor their commitment

I'm writing to complain about the customer support I received from Legal Counsel. After paying $73.81 for unit, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Elroy U., but have not received a satisfactory resolution.

I'm writing to complain about the customer support I received from Legal Counsel. After paying $73.81 for unit, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Elroy U., but have not received a satisfactory resolution.