Warranty claim denied by Justice, Justice & Associates Surabaya
Complaint Details
I want to report a serious concern with Justice, Justice & Associates Surabaya's plan that I purchased on October 19, 2014 from your Lolaborough, Connecticut store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Dennis C., but my issue remains unresolved.
Comments (1)
Montana Yundt
May 22, 2025 23:16Dear valued customer, Thank you for bringing this matter to our attention. We at Justice, Justice & Associates Surabaya take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our product and have initiated an internal investigation (Reference: REF-E52C9599). One of our specialists from our Technical Support will be contacting you within the next 10 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Sarah Davis Customer Relations Justice, Justice & Associates Surabaya
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