Unsatisfactory resolution from Direct Outlet Exchange
Online Shopping
Verified
Contacted Company
May 06, 2025
Complaint Details
I want to report a serious concern with Direct Outlet Exchange's product that I purchased on May 21, 1974 from your Lemuelmouth, Arizona store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Tod J., but my issue remains unresolved.
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May 06, 2025 13:51
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
May 06, 2025
Mozell Jerde
AI Verification
Ai verifiedComplaint verified
Jul 04, 2025
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Status Update
Status updateStatus changed to "Contacted Company"
Jul 04, 2025
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