Kitchen & Classics Münster failed to honor their commitment

I'm writing to complain about the repair service I received from Kitchen & Classics Münster. After paying $359.60 for subscription, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Alvera S., but have not received a satisfactory resolution.

I'm writing to complain about the repair service I received from Kitchen & Classics Münster. After paying $359.60 for subscription, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Alvera S., but have not received a satisfactory resolution.