Billing dispute with Counsel & Partners

I am writing regarding order #ORD-6446-XUT-7232 placed with Counsel & Partners on June 21, 1981. I paid $953.86 for package, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Reva A. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-6446-XUT-7232 placed with Counsel & Partners on June 21, 1981. I paid $953.86 for package, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Reva A. and other representatives have not been helpful in resolving this matter.