Unresolved issue with Genius Education product
Car Driving Schools
Verified
Contacted Company
Aug 04, 2024
Complaint Details
I purchased a accessory from Genius Education on November 12, 1973. Shortly after using it, I experienced is missing essential components. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Isabella E. who promised to escalate my case, but I've heard nothing since.
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Aug 04, 2024 00:33
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Aug 04, 2024
Ayla Welch
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
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