Super Supply World failed to honor their commitment

I want to report a serious concern with Super Supply World's unit that I purchased on April 25, 1993 from your Brekkebury, Nebraska store. The product has experienced long delays despite being advertised as high quality. I've contacted customer service three times and spoken to Jewel Z., but my issue remains unresolved.

I want to report a serious concern with Super Supply World's unit that I purchased on April 25, 1993 from your Brekkebury, Nebraska store. The product has experienced long delays despite being advertised as high quality. I've contacted customer service three times and spoken to Jewel Z., but my issue remains unresolved.