Billing dispute with Solid Contractors
Complaint Details
I purchased a package from Solid Contractors on June 9, 1985. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Verda H. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Jacquelyn Feeney
May 21, 2025 06:11Thank you for your response, but I'm still not satisfied with the resolution offered. The $444.76 refund only covers part of what I paid for the repair service, and I've had to spend additional money to fix the issues caused.
Bernard Arnaud
May 23, 2025 06:09ComplaintNest Administrator Alert: We have noticed that Solid Contractors has not yet responded to your complaint about their consultation service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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Status updateStatus changed to "Resolved"