Hidden fees discovered from PrimeSpot International
Complaint Details
I'm writing to complain about the premium plan I received from PrimeSpot International. After paying $590.37 for solution, I found that it experienced long delays. I've tried resolving this with your customer service team multiple times, including speaking with Geovany X., but have not received a satisfactory resolution.
Comments (2)
Delia Tillman
May 21, 2025 05:37After speaking with Avery Taylor from the Quality Assurance at PrimeSpot International, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Bernard Arnaud
May 17, 2025 06:04Dear valued customer, Thank you for bringing this matter to our attention. We at PrimeSpot International take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our jeans and have initiated an internal investigation (Reference: REF-1A5EE1FF). One of our specialists from our Service Excellence will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, William Wilson Support Team Lead PrimeSpot International Customer Relations
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