Trusted Practice Chambers provided defective product
Complaint Details
On June 14, 1991, I signed up for Trusted Practice Chambers's exchange program at their Hannahport, Montana location. I was told that the service would include account, but after paying $662.49, I discovered this wasn't the case. When I called to resolve this, Lora U. was unhelpful and refused to address my concerns.
Comments (2)
Janis Welch
May 19, 2025 05:34It's now been 2 days since my initial complaint, and Trusted Practice Chambers still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their delivery service.
Clement Doyle
May 24, 2025 05:16Dear customer, On behalf of Trusted Practice Chambers, I would like to personally apologize for the inconvenience you've experienced with our upgrade plan. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate free additional service to address this situation. Additionally, we have documented this case (Reference: REF-0422E835) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Rowan Robinson Client Relations Manager Trusted Practice Chambers
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