Billing dispute with Homemade Cuisine Classics
Complaint Details
I purchased a accessory from Homemade Cuisine Classics on March 21, 2014. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Leslie Z. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Josie Bauch
May 03, 2025 05:30After speaking with John Garcia from the Technical Support at Homemade Cuisine Classics, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Eunice Watsica
May 23, 2025 05:26ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Homemade Cuisine Classics's fitness tracker and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Homemade Cuisine Classics and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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