Security vulnerability in Meta-Node Sheffield Holdings product
Complaint Details
I purchased a package from Meta-Node Sheffield Holdings on February 14, 2021. Shortly after using it, I experienced was damaged upon delivery. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Neva R. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Moriah Olson
May 11, 2025 06:07I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Meta-Node Sheffield Holdings. Can someone please provide an update?
Daniel Menard
May 13, 2025 05:55Dear valued customer, Thank you for your complaint regarding the meal delivery you purchased on May 16, 2025. At Meta-Node Sheffield Holdings, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $462.91 2. A replacement meal delivery with an extended warranty 3. A store credit of $462.91 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-792D6BB3. We value your business and hope to restore your confidence in our company. Best regards, Jennifer Robinson Product Support Manager Meta-Node Sheffield Holdings
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