Overcharged by Consulting, Consulting & Counsel for service

After speaking with Richard Taylor from the Customer Retention at Consulting, Consulting & Counsel, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Consulting, Consulting & Counsel's restaurant order and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Consulting, Consulting & Counsel and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team