Medical records inaccuracies at BalanceMed Glasgow Ltd.

An update to my situation: I've now spoken with three different representatives from BalanceMed Glasgow Ltd., and each has given me conflicting information about how to resolve the issue with my smartwatch. This is extremely frustrating.

Dear valued customer, Thank you for bringing this matter to our attention. We at BalanceMed Glasgow Ltd. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our headphones and have initiated an internal investigation (Reference: REF-88BA8576). One of our specialists from our Resolution Center will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, David White Senior Support Specialist BalanceMed Glasgow Ltd. Customer Relations

ComplaintNest Administrator Note: We have reviewed this complaint against BalanceMed Glasgow Ltd. and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the laptop. ComplaintNest Support Team