Misleading advertising by Spot Avenue
Complaint Details
On October 27, 1976, I signed up for Spot Avenue's training session at their Aiyanafurt, Nevada location. I was told that the service would include appliance, but after paying $89.91, I discovered this wasn't the case. When I called to resolve this, Zella U. was unhelpful and refused to address my concerns.
Comments (2)
Kane Kreiger
Apr 27, 2025 05:30I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Spot Avenue. Can someone please provide an update?
Henrik Fritsch
May 24, 2025 05:47Dear valued customer, Thank you for your complaint regarding the winter coat you purchased on May 10, 2025. At Spot Avenue, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $302.22 2. A replacement winter coat with an extended warranty 3. A store credit of $302.22 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-6F900A87. We value your business and hope to restore your confidence in our company. Best regards, Quinn Miller Customer Advocacy Manager Spot Avenue
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