False promises made by Emporium & Exchange Enterprises representative
Online Shopping
Verified
Submitted
Jul 31, 2024
Complaint Details
I'm writing to complain about the return process I received from Emporium & Exchange Enterprises. After paying $889.35 for item, I found that it had repeated billing errors. I've tried resolving this with your customer service team multiple times, including speaking with Vella N., but have not received a satisfactory resolution.
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1 comments
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Jul 31, 2024 20:28
Comments (1)
Kayleigh Kuphal
May 12, 2025 05:19After speaking with Charles White from the Customer Success at Emporium & Exchange Enterprises, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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SubmittedComplaint submitted
Jul 31, 2024
Kayleigh Kuphal
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May 26, 2025
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