Frustrated with Fast Spot Group's lack of response
Complaint Details
I have been a loyal customer of Fast Spot Group for several years. However, my recent experience has been extremely disappointing. I ordered gadget (order #ORD-3761-NSH-1119) on August 5, 1978, and have encountered faced system outages. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Abel Rau
May 11, 2025 05:27After speaking with Sarah Williams from the Product Support at Fast Spot Group, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Zachery Kerluke
May 16, 2025 05:34ComplaintNest Administrator Note: We have reviewed this complaint against Fast Spot Group and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the fitness tracker. ComplaintNest Support Team
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Status updateStatus changed to "Under Review"