System crash after Robo Logic product update
Complaint Details
I purchased a membership from Robo Logic on September 3, 1986. Shortly after using it, I experienced experienced long delays. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Henriette Y. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Domenico Oberbrunner
May 09, 2025 05:44I've received an email from Karen Taylor at Robo Logic offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The meal kit was clearly defective from the start.
Claudine Navarro
May 25, 2025 05:50ComplaintNest Administrator Update: We have received confirmation from Robo Logic that they are actively working to resolve your complaint. Their representative, Joseph Allen, has committed to contacting you within 10 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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