Refund refused by Healthy Chef Delights
Complaint Details
I have been a loyal customer of Healthy Chef Delights for several years. However, my recent experience has been extremely disappointing. I ordered product (order #ORD-4243-LNC-8096) on November 8, 2024, and have encountered is missing essential components. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Isabel Strosin
May 21, 2025 05:27After my initial complaint, Healthy Chef Delights contacted me to troubleshoot the t-shirt. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Bernard Arnaud
May 13, 2025 05:43Dear valued customer, Thank you for bringing this matter to our attention. We at Healthy Chef Delights take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our t-shirt and have initiated an internal investigation (Reference: REF-1E93615B). One of our specialists from our Service Excellence will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, William Jones Customer Experience Specialist Healthy Chef Delights Customer Relations
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Status updateStatus changed to "Resolved"