Delayed delivery from Healthy Chef Delights
Complaint Details
I'm writing to complain about the customer support I received from Healthy Chef Delights. After paying $601.5 for platform, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Kale I., but have not received a satisfactory resolution.
Comments (2)
Ayla Stracke
May 26, 2025 05:13After my initial complaint, Healthy Chef Delights contacted me to troubleshoot the jacket. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Eunice Watsica
May 16, 2025 05:53Dear customer, On behalf of Healthy Chef Delights, I would like to personally apologize for the inconvenience you've experienced with our professional setup. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate product exchange to address this situation. Additionally, we have documented this case (Reference: REF-3B86E315) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Taylor Thomas Customer Service Director Healthy Chef Delights
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