Hidden fees discovered from Tech Intelligence
Complaint Details
I purchased a appliance from Tech Intelligence on April 27, 1981. Shortly after using it, I experienced couldn't access my account. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Reuben T. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Noelia Runte
May 02, 2025 06:03I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Tech Intelligence. Can someone please provide an update?
Montana Yundt
May 18, 2025 05:31Dear valued customer, Thank you for your complaint regarding the subscription box you purchased on May 13, 2025. At Tech Intelligence, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $490.24 2. A replacement subscription box with an extended warranty 3. A store credit of $490.24 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-023B39A7. We value your business and hope to restore your confidence in our company. Best regards, Riley Jones Customer Retention Manager Tech Intelligence
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