Misleading advertising by Delight & Foods
Complaint Details
I have been a loyal customer of Delight & Foods for several years. However, my recent experience has been extremely disappointing. I ordered item (order #ORD-3616-GUL-5741) on December 19, 2022, and have encountered has a manufacturing defect. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Birdie Heaney
Apr 27, 2025 05:36Just wanted to follow up on my complaint regarding Delight & Foods. I haven't heard anything back yet, and the t-shirt I purchased is still not working correctly. Any assistance would be greatly appreciated.
Admin User (Original)
May 26, 2025 05:30Dear customer, On behalf of Delight & Foods, I would like to personally apologize for the inconvenience you've experienced with our priority service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate free additional service to address this situation. Additionally, we have documented this case (Reference: REF-8FA7B2A9) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, James Martin Senior Support Specialist Delight & Foods
Complaint Status
ResolvedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"