Contractors Contractors refused to address issue

Thank you for your response, but I'm still not satisfied with the resolution offered. The $168.49 refund only covers part of what I paid for the subscription plan, and I've had to spend additional money to fix the issues caused.

Dear customer, I am reaching out regarding your recent complaint about our expedited shipping. First and foremost, I want to extend my sincere apologies for the frustration this situation has caused you. As the Senior Customer Representative at Contractors Contractors, I have personally reviewed your case and have spoken with the team members involved. There appears to have been a miscommunication regarding our service guarantees, and I take full responsibility for this oversight. I have taken the following immediate actions: 1. Processed a refund of $414.52 to your original payment method 2. Added a $414.52 service credit to your account for future use 3. Implemented additional training for our staff based on your feedback Your case has been assigned reference number REF-3EA8C365 for any future correspondence. Please allow 3-5 business days for the refund to appear in your account. Thank you for giving us the opportunity to address this matter. Your feedback helps us improve. Sincerely, Elizabeth Clark Senior Customer Representative Contractors Contractors

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Contractors Contractors's restaurant order and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Contractors Contractors and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team