Data loss incident with LogicLab Toulon service

I'm updating my complaint because LogicLab Toulon finally contacted me today. They've offered to replace the meal delivery, but I've requested a refund instead since I've already purchased a replacement elsewhere.

Dear valued customer, Thank you for your complaint regarding the catering service you purchased on April 1, 2025. At LogicLab Toulon, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $48.79 2. A replacement catering service with an extended warranty 3. A store credit of $48.79 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-6DC37508. We value your business and hope to restore your confidence in our company. Best regards, Robert Johnson Client Relations Manager LogicLab Toulon