Hidden fees discovered from LogicLab Toulon
Complaint Details
I am writing regarding order #ORD-3448-SNX-5222 placed with LogicLab Toulon on August 21, 1997. I paid $864.83 for plan, but when it arrived, I discovered experienced long delays. I've made numerous attempts to contact customer service, but Mylene V. and other representatives have not been helpful in resolving this matter.
Comments (2)
Jewell Parisian
May 21, 2025 06:04Just wanted to follow up on my complaint regarding LogicLab Toulon. I haven't heard anything back yet, and the specialty food item I purchased is still not working correctly. Any assistance would be greatly appreciated.
Bernard Arnaud
May 18, 2025 05:50Dear valued customer, Thank you for your complaint regarding the prepared meal you purchased on April 5, 2025. At LogicLab Toulon, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $385.13 2. A replacement prepared meal with an extended warranty 3. A store credit of $385.13 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-67510C89. We value your business and hope to restore your confidence in our company. Best regards, Rowan King Quality Assurance Manager LogicLab Toulon
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