Homes Investments International refused to address issue
Complaint Details
On September 19, 2006, I signed up for Homes Investments International's installation service at their Lake Bernadine, Hawaii location. I was told that the service would include membership, but after paying $472.67, I discovered this wasn't the case. When I called to resolve this, Cydney E. was unhelpful and refused to address my concerns.
Comments (2)
Quinn Mann
May 09, 2025 05:24I wanted to update this complaint to mention that a representative from Homes Investments International called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Claudine Navarro
May 17, 2025 05:41Dear valued customer, Thank you for bringing this matter to our attention. We at Homes Investments International take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our air purifier and have initiated an internal investigation (Reference: REF-E7D755D1). One of our specialists from our Service Excellence will be contacting you within the next 12 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Linda Harris Client Experience Manager Homes Investments International Customer Relations
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