Unsatisfactory resolution from Fresh Trade Enterprises
Online Shopping
Verified
Under Review
Aug 15, 2024
Complaint Details
I am writing regarding order #ORD-9524-ESW-4169 placed with Fresh Trade Enterprises on October 17, 2000. I paid $534.37 for subscription, but when it arrived, I discovered is not compatible as claimed. I've made numerous attempts to contact customer service, but Josefa V. and other representatives have not been helpful in resolving this matter.
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1 comments
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Aug 15, 2024 12:16
Comments (1)

Sophie Kutch
May 08, 2025 05:46The situation with Fresh Trade Enterprises has gotten worse. Now they're claiming I never purchased the maintenance contract, despite me providing the receipt and reference number REF-849C1F47 multiple times.
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SubmittedComplaint submitted
Aug 15, 2024
Sophie Kutch
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Jul 18, 2025
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Jul 18, 2025
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