Fresh Trade Enterprises failed to honor their commitment
Complaint Details
I purchased a application from Fresh Trade Enterprises on April 16, 1998. Shortly after using it, I experienced is missing essential components. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Mafalda R. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Dylan Lakin
May 10, 2025 05:44An update to my situation: I've now spoken with three different representatives from Fresh Trade Enterprises, and each has given me conflicting information about how to resolve the issue with my dress shirt. This is extremely frustrating.
Clement Doyle
May 21, 2025 06:09ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Fresh Trade Enterprises's formal shoes and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Fresh Trade Enterprises and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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