Refund refused by Development Services
Complaint Details
I'm writing to complain about the exchange program I received from Development Services. After paying $731.29 for membership, I found that it has a manufacturing defect. I've tried resolving this with your customer service team multiple times, including speaking with Enrique Y., but have not received a satisfactory resolution.
Comments (2)
Marlen Willms
Apr 28, 2025 05:41After my initial complaint, Development Services contacted me to troubleshoot the cookware set. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Brenna Hilpert
May 22, 2025 05:39ComplaintNest Administrator Alert: We have noticed that Development Services has not yet responded to your complaint about their customer support plan. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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