Delayed delivery from Mega Spot Woodlands
Complaint Details
On June 16, 1973, I signed up for Mega Spot Woodlands's training session at their McCulloughchester, Pennsylvania location. I was told that the service would include product, but after paying $266.63, I discovered this wasn't the case. When I called to resolve this, Hazle D. was unhelpful and refused to address my concerns.
Comments (2)
Tod Lakin
Apr 27, 2025 05:20Just wanted to follow up on my complaint regarding Mega Spot Woodlands. I haven't heard anything back yet, and the t-shirt I purchased is still not working correctly. Any assistance would be greatly appreciated.
Bernard Arnaud
May 23, 2025 06:10Dear customer, On behalf of Mega Spot Woodlands, I would like to personally apologize for the inconvenience you've experienced with our loyalty program. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate free additional service to address this situation. Additionally, we have documented this case (Reference: REF-4855678C) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Avery Martin Customer Service Manager Mega Spot Woodlands
Complaint Status
Under ReviewAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Under Review"