False promises made by The Organic Appetite Group representative
Complaint Details
I have been a loyal customer of The Organic Appetite Group for several years. However, my recent experience has been extremely disappointing. I ordered tool (order #ORD-1051-TBW-8965) on July 26, 1976, and have encountered experienced frequent disconnections. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Rhiannon Collier
Apr 28, 2025 06:03Just wanted to follow up on my complaint regarding The Organic Appetite Group. I haven't heard anything back yet, and the athletic shoes I purchased is still not working correctly. Any assistance would be greatly appreciated.
Admin User (Original)
May 18, 2025 06:08Dear valued customer, Thank you for your complaint regarding the handbag you purchased on April 2, 2025. At The Organic Appetite Group, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $16.40 2. A replacement handbag with an extended warranty 3. A store credit of $16.40 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-11504EC8. We value your business and hope to restore your confidence in our company. Best regards, Robert Miller Quality Assurance Manager The Organic Appetite Group
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