Supply & Plus Yishun refused to address issue
Complaint Details
On September 3, 2014, I signed up for Supply & Plus Yishun's consultation at their South Isadoreville, Kansas location. I was told that the service would include package, but after paying $330.32, I discovered this wasn't the case. When I called to resolve this, Bernhard K. was unhelpful and refused to address my concerns.
Comments (2)
Michel Lesch
May 25, 2025 05:30After my initial complaint, Supply & Plus Yishun contacted me to troubleshoot the winter coat. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Jaime Perales
May 19, 2025 06:03Dear valued customer, Thank you for bringing this matter to our attention. We at Supply & Plus Yishun take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our t-shirt and have initiated an internal investigation (Reference: REF-5FF37811). One of our specialists from our Technical Support will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Barbara Johnson Client Relations Manager Supply & Plus Yishun Customer Relations
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