The Life Life Practice Inc. failed to honor their commitment

The situation with The Life Life Practice Inc. has gotten worse. Now they're claiming I never purchased the delivery service, despite me providing the receipt and reference number REF-2D3BD60A multiple times.

Dear valued customer, Thank you for bringing this matter to our attention. We at The Life Life Practice Inc. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our gaming console and have initiated an internal investigation (Reference: REF-2D3BD60A). One of our specialists from our Customer Service will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Taylor Martin Client Support Executive The Life Life Practice Inc. Customer Relations

ComplaintNest Administrator Note: We have reviewed this complaint against The Life Life Practice Inc. and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the smartwatch. ComplaintNest Support Team