Warranty claim denied by Pure Culinary Creations

Just wanted to follow up on my complaint regarding Pure Culinary Creations. I haven't heard anything back yet, and the dress shirt I purchased is still not working correctly. Any assistance would be greatly appreciated.

Dear valued customer, Thank you for bringing this matter to our attention. We at Pure Culinary Creations take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our dress shirt and have initiated an internal investigation (Reference: REF-7050094B). One of our specialists from our Quality Assurance will be contacting you within the next 11 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Quinn Hernandez Senior Support Specialist Pure Culinary Creations Customer Relations

ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Pure Culinary Creations of this issue through multiple channels. They have acknowledged receipt of this complaint on April 3, 2025 and have assigned it reference number REF-7050094B in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team