Misleading advertising by Integrated Path Associates

Hospitals Verified Verified Apr 03, 2025
Integrated Path Associates | Algeria | Cora Rosenbaum

Complaint Details

I'm writing to complain about the premium plan I received from Integrated Path Associates. After paying $55.24 for subscription, I found that it couldn't access my account. I've tried resolving this with your customer service team multiple times, including speaking with Thad P., but have not received a satisfactory resolution.

777 views | 2 comments | Apr 03, 2025 03:48

Comments (2)

Cora Rosenbaum

Cora Rosenbaum

May 20, 2025 05:27

I'm adding this comment to provide additional information. The camera from Integrated Path Associates not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Zachery Kerluke

Zachery Kerluke

May 23, 2025 05:48

Dear valued customer, Thank you for bringing your concerns about our smartphone to our attention. We at Integrated Path Associates are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 12, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective smartphone 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary smartphone accessory kit valued at $295.51 Please contact our dedicated resolution team at support@Integrated Path Associates.com with your preferred delivery date and time, referencing case number REF-5B463437. We truly value your business and appreciate the opportunity to make this right. Best regards, Thomas Lee Client Relations Director Integrated Path Associates

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Apr 03, 2025 Cora Rosenbaum

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