False promises made by Practice Consultants Newcastle Inc. representative

I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Practice Consultants Newcastle Inc.. Can someone please provide an update?

Dear valued customer, Thank you for bringing this matter to our attention. We at Practice Consultants Newcastle Inc. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our meal delivery and have initiated an internal investigation (Reference: REF-64EE1A38). One of our specialists from our Product Support will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Elizabeth Lee Customer Experience Specialist Practice Consultants Newcastle Inc. Customer Relations

ComplaintNest Administrator Note: We have reviewed this complaint against Practice Consultants Newcastle Inc. and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the specialty food item. ComplaintNest Support Team