Family Medical failed to honor their commitment
Complaint Details
On May 16, 2016, I signed up for Family Medical's troubleshooting service at their Kirstinfurt, Washington location. I was told that the service would include platform, but after paying $684.16, I discovered this wasn't the case. When I called to resolve this, Frances U. was unhelpful and refused to address my concerns.
Comments (2)
Burdette Daugherty
May 10, 2025 05:32The situation with Family Medical has gotten worse. Now they're claiming I never purchased the customer support plan, despite me providing the receipt and reference number REF-85FAAA6C multiple times.
Admin User
May 19, 2025 05:31ComplaintNest Administrator Note: We have reviewed this complaint against Family Medical and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the television. ComplaintNest Support Team
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