False promises made by Digital-Tech Group representative
Complaint Details
I am writing regarding order #ORD-4833-KCX-3196 placed with Digital-Tech Group on November 3, 1981. I paid $403.35 for device, but when it arrived, I discovered received incorrect information. I've made numerous attempts to contact customer service, but Anna N. and other representatives have not been helpful in resolving this matter.
Comments (2)
Letitia Price
May 23, 2025 05:31I wanted to update this complaint to mention that a representative from Digital-Tech Group called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Gabriela Pietsch
May 21, 2025 06:03ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Digital-Tech Group's specialty coffee and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Digital-Tech Group and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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