Warranty claim denied by Precise Representation Firm Xi'an Group
Complaint Details
I purchased a equipment from Precise Representation Firm Xi'an Group on July 12, 2016. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Sibyl R. who promised to escalate my case, but I've heard nothing since.
Comments (1)

Oswaldo Roberts
Apr 26, 2025 05:36I've received an email from Alex Young at Precise Representation Firm Xi'an Group offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The catering service was clearly defective from the start.
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